Frequently Asked Questions:
Where are you located? We are located at 830 Fairview Ave C1, Bowling Green, KY 42101. We have a small dance studio you can see in the front plaza, but most of our classes are hidden in a large warehouse behind the strip mall with our Starz Elite Signage. Drive around the Shogun Drive-Thru, and you will see our warehouse where most dance and gymnastics takes place. We also have a few dance classes in the front building.
Do I have to pay to register? Yes, we are only interested in serious students. There is a non refundable $35 registration fee that must be paid each year. For an additional student the rate goes down to $25, for the 3rd student $10, and then $5. Registration must be renewed each August. Please be sure you, and your student, and your family, are all ready for this commitment.
Do I have to put a bank account or credit card on file to register?
Yes, all students must enroll in autopay to participate, with a credit card or bank account on file to register and participate in any class. We do not accept cash or checks on premises.
Do I have a commitment to the season? Yes, we do not offer classes by the month even though many payments are broken down into monthly payments. You are expected to attend your entire season. The season cost is $711 per class, and is only paid for in 9 MONTHLY PAYMENTS of $79+transactions fees, regardless of how many classes are offered each month, or how many you attend. There are no refunds for missed classes, but you may make up missed classes in any other class for their age during the season. If you decide to quit classes during the season, there is a required 4 weeks notice before you will be dropped and no longer charged. If something arises and you need to quit, we need the 4 weeks notice in writing by texting 270 293-0328, or emailing starzeliteky@gmail.com to be taken off of autopay, if you decide to quit before the season is over, which is May 10th, 2026.
Why is my registration fee too high? It is easy to add extra students or extra classes, so be sure you are only registering for one class when you first register. Once you register and pay for your first class, then the system will allow you to add another class without charging you any more registration fees in your parent portal. We do not accept cash or checks, online automatic payments only. We can fix all mistakes you might make while registering, once you are a registered active student. However, we can not add you to a full class, nor add you to a class you are too young to take, unless it is recommended by your current teacher.
How big are your classes? Group classes need a minimum of 3 students, and max out around 16 students varying some with age and skill level. Privates and semi privates are offered if there is availability.
Can I pay when I come to class? No, classes must be registered and paid before arrival. There is no customer service available at Starz Elite. You will only find teachers that are busy teaching classes. If you are having trouble registering, please check the students birthday, they must be the right age for a class in order to register. All students must enroll in autopay, and have a credit card or bank account on file to register and participate in any class. We NO LONGER take cash or checks in person, you must pay online in order to join class. If you do not enjoy your first class, please text 270 392-0328 within a week and you can receive a full refund!
Can I get a refund? While we refund, or credit missed months, and partial amounts for health issues, moving over 60 miles away, financial issues, broken bones, and those odd surprises, our policy is NO REFUNDS! We are only looking for serious students, and want all students to complete the season they join. If you stop coming does not mean your tuition ends, just that the child isn't attending classes. Please do not sign up and pay unless you plan to commit to the season. You may visit and observe any classes before joining. If we offer a trial class for a one time fee, you will see it available on the registration page.
Can I watch? Yes, but please keep noise to a minimum, and do not allow children to run or flip in waiting areas. Students must wait with parent until teacher calls their class to the gym, or studio. We also have cameras that allow you to log in from anywhere to observe classes. Once you are registered you can request the directions to watch live classes.
What should they wear or bring? Students should come dressed in appropriate clothing for their class, usually a leotard or tight athletic clothing, and hair should be out of face. If hair touches the shoulders it should be pulled into a tight ponytail, or tight style ready and able to last the whole class. Students should bring a filled water bottle, drinking water may not be available, so be sure your child comes with water!
Can we make up a missed class? Yes! We want your child to succeed, and we can allow students to make up missed classes. Please call, text or email to find out a make-up time, and we will do what we can to help you get your tuition moneys worth!
